Terms of service

1. What we do

Compare Hajj Umrah is a comparison and introduction service. We display packages provided by independent UK travel agents and connect you with them via WhatsApp. We are not a tour operator or travel agent, and we do not sell, book or take payment for any trip.

2. Booking with an agent

Any booking is a contract between you and the travel agent. The agent is responsible for the trip, its price, changes, cancellations, refunds and financial protection (including ATOL protection for flight-inclusive packages). Always confirm the final price, dates, inclusions and ATOL certificate with the agent before paying.

3. Package information

Agents supply and maintain their package details. We check agent credentials before listing and work to keep information accurate, but prices and availability can change. The agent's confirmation is final.

4. Agent partners

Agents listing on Compare Hajj Umrah must hold valid accreditations for the packages they sell, keep listings accurate, and respond to enquiries promptly. We may suspend listings that breach these terms.

5. Liability

To the extent permitted by law, Compare Hajj Umrah Ltd is not liable for the acts or omissions of travel agents or for any loss arising from a booking made with them.

6. Contact

Compare Hajj Umrah Ltd, London, United Kingdom. Email hello@comparehajjumrah.com.